Terms and Conditions

Revision Date: 11/5/2018

Read this page for important information about the health services and content available on this website (“http://drugdirect.com”).


Please read this agreement carefully and completely before using this Site. By using this Site and the links accessible through this Site, you expressly agree to be bound by this agreement. These terms, conditions, and policies apply solely to the use of DrugDirect.com, including the Site for DrugDirect.com, and do not extend to any affiliated sites or links to third parties. The information and resources contained on and accessible through this Site are made available by DrugDirect.com subject to your agreement to the terms and conditions below, which are effective until terminated by either party. DrugDirect.com may change or modify the information, services, products, materials, and any other resources contained on, accessible through or referenced on this Site, or discontinue this Site altogether, at any time without notice.

The Site is not intended for the use of children under 18 and no such person is authorized to use it. By using the Application, you are representing that you are at least 18 years old. You also represent, by accessing or using the Application, that you are of legal age to enter into legal agreements, or if you are not, that you have obtained your parent’s or legal guardian’s consent to accept these Terms and Conditions.

Privacy and Data Security
The Privacy Policy is incorporated into these Terms and Conditions by this reference. Additionally, by using the Site, you acknowledge and agree that Internet transmissions are never completely private or secure. You understand that any message or information you send to the Application may be intercepted by others, and users assume the risk of security breaches and all consequences resulting from them. Please do not send us any sensitive personal information.

Changes to the Terms of Use
DrugDirect.com, in its sole discretion, may revise and update these Terms of Use from time to time. All changes will be effective immediately when posted to the Site, and will apply to all access to and use of the Site thereafter. Changes to these Terms of Use will be indicated by a new revision date. Your continued use of the Site after the Terms of Use have been updated means that you accept and agree to the updated version of the Terms of Use. You are expected to check this page each time you access this Site so you are aware of any changes, as they are binding on you.

Health Content
The health content found on this website describes general principles of health care that should not in any event be construed as specific instructions for individual patients. This material is not intended as a guide to self-medication or as a substitute for proper medical advice, diagnosis, or treatment. It is for reference only and should not be used to determine treatment for specific medical conditions–only a health care provider can do that. The site and its health related information and resources are not intended and must not be taken as the rendering of medical, nursing, or professional health care advice or services, or the practice of medicine, nursing, or professional health care in any jurisdiction. You should discuss the information provided with a physician, pharmacist, nurse, or other licensed health care professional. You should also check product information (including package inserts) regarding dosage, precautions, warnings, interactions, and contraindications before administering or using any device, drug, herb, vitamin, or supplement discussed on this site. You understand and agree that DrugDirect.com is not responsible for any claim, loss, or damage directly or indirectly resulting from your use of this site or the information resources contained on or accessible through this site.

Proper treatment of health conditions depends upon a number of factors, including, but not limited to, your medical history, diet, lifestyle, and medication regimen. Your health care provider can best assess and address your individual health care needs.

Limitation of Liability
To the maximum extent permitted by applicable law, in no event shall DrugDirect.com be liable for any direct, indirect, special, punitive, incidental, exemplary, or consequential damages, or any damages whatsoever, resulting from any loss of use, loss of data, loss of profits, business interruption, litigation, bodily injury or death, or any other pecuniary loss, whether based on breach of contract, warranty, tort (including negligence), product liability, or otherwise arising out of or in any way connected with the use or performance of this site, the delay or inability to use this site, or the provision of, or failure to make available, any information, services, products, materials, or other resources available on, accessible through or referenced on this site, even if advised of the possibility of such damages.

DrugDirect.com does not guarantee the sequence, accuracy, or completeness of any information or content on this or any other Internet sites and shall not be liable in any way to you or anyone else who may use the information or content or to whom the information or content may be furnished, for any delays, inaccuracies, unavailability, errors, or omissions therefrom or in the transmission or delivery of all or any part thereof or for any damage arising therefrom or occasioned thereby.

You agree to defend, indemnify, and hold DrugDirect.com, its parent, affiliates, officers, directors, employees, agents, licensors, affiliates, successors, service providers and suppliers, harmless from and against any and all claims, actions or demands, damages, liabilities and settlements including without limitation, reasonable legal and accounting fees, resulting from or alleged to result from, your violation of these Terms of Use to which you have agreed by use of this Site.

Accessing the Site and Account Security
DrugDirect.com, in its sole discretion and without notice, reserves the right to withdraw any service or material that it provides on the Site. To access some of the resources on the Site, you may be asked to provide certain registration details or other information. It is a condition of your use of the Site that all the information you provide to register with this Site or otherwise, is correct, current and complete. If you choose, or are provided with, a user name or password to access certain aspects of the Site, you must treat such information as confidential, and you must not disclose such information to any other person or entity. You agree to notify us immediately of any known unauthorized access to or use of your user name or password. Please note that DrugDirect.com reserves the right to disable any user name or password if in its opinion, you have violated these Terms of Use.

No Medical or Legal Advice
The information provided on this Site is for general informational purposes. It is not medical or legal advice and is not a substitute for obtaining up-to-date professional advice from a qualified person. Always consult with your doctor for appropriate examinations, treatment, testing, care recommendations, and questions pertaining to your medical condition and symptoms. Do not rely on information from this Site as a tool for self-diagnosis. If you have any questions about any law or requirement referenced in this Site, you should contact your own legal counsel.

Disclaimer of Warranty and Liability
While we strive to keep up-to-date materials on the Site, DrugDirect.com cannot and does not assume responsibility for any errors or omissions in these materials presented on or through the Site. DrugDirect.com has no obligations to update this Site; therefore information presented may be out of date and contain inaccuracies or errors. DrugDirect.com may make changes to these materials, to the products or services described within the Site, or to these Terms of Use, at any time without prior written notice, except as prohibited by law. Any information contained on or through this Site is intended as a supplement to, and not a substitute for, the knowledge, expertise, skill, and judgment of a doctor, pharmacist, or other qualified healthcare provider. The absence of a warning for a given drug or drug combination should not be construed by you as an indication that the drug or drug combination is safe, appropriate or effective for a given patient. Any reliance you place on these materials or any information presented on or through the Site is strictly at your own risk. DrugDirect.com disclaims all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Site, or by any third party who may be informed of any of the Site's contents. DrugDirect.com also disclaims liability and responsibility arising from your order of prescriptions via the Site. Ordering prescriptions via this Site is your own responsibility and strictly at your own risk. DrugDirect.com, nor its parent, affiliates, employees, agents, officers or directors shall be liable for any outcome of your use of any prescription ordered through this Site or any other websites linked from this Site.

DrugDirect.com disclaims all warranties of any kind, whether express or implied, statutory or otherwise. User of this site agrees that neither DrugDirect.com nor its parent, affiliates, employees, agents, officers or directors shall be liable for any claim, loss or damages, including any direct, special, incidental, consequential or punitive damages which may result from the reliance on, use of, access to, or inability to use the site or any materials on or linked to the site. You agree to use this site and submit information at your own risk.

Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so these limitations may not apply to you. The limitation of liability contained herein shall be applicable only to the extent permitted by law in the event of personal injury or death.

Billing and Pricing Disclaimer
You agree to provide accurate and truthful billing information for any purchases made on or through this Site. DrugDirect.com reserves the right to cancel your order for any reason including but not limited to the receipt of inaccurate or untruthful information from you, limitations on quantities available for purchase, or errors in product or pricing information. If your order is cancelled, we will issue you a credit for the cancelled order. By confirming your purchase at the end of the checkout process, you agree to accept and pay for all items.

Products, Content and Specifications
All features, content, specifications, products and prices of products and services described or depicted on this Site or linked through this Site are subject to change at any time without notice. We make all reasonable efforts to accurately display the attributes of products, including the applicable colors. However, the actual color you see will depend on your computer system, and we cannot guarantee that your computer will accurately display such colors. If a product offered by this Site is not as described, your sole remedy is to return it in unused condition. You also agree and understand that resale of products or services purchased on or through this Site is specifically prohibited. We reserve the right, at our sole discretion, to refuse to sell products to you if it appears to us that you intend to resell such products or services. We also reserve the right to limit the quantity of items purchased for any reason. We will notify you if we will apply any limits to you order.

You agree that neither DrugDirect.com nor its parent, affiliates, employees, agents, officers or directors shall be liable for inaccuracies, misstatements or omissions regarding described features, content, and/or specifications of a product or service offered on this site.

Links to Other Websites
This Site may contain links to other internet websites for the convenience of users in locating information and services that may be of interest. Visitors to this Site acknowledge that these third-party sites are maintained by persons or organizations over which DrugDirect.com exercises no control; and DrugDirect.com is not responsible for the content, the accuracy of the information, and/or quality of products or services provided by or advertised on these third-party sites. Unless otherwise stated, links do not represent an intent to promote or endorse information, products or services.

Proprietary Rights
All material contained in this Site is protected by law, including but not limited to United States copyright, trademark and other laws. Except as indicated, DrugDirect.com is the owner of the copyright in the entire content (including all information, images, displays, text and look and feel and attributes) of this Site and reserves all rights in that regard. These Terms of Use permit you to use the Site for your personal, non-commercial use only. Any commercial use of this Site's content is prohibited without the prior written consent of DrugDirect.com. Except as expressly permitted, you may not reproduce, modify, distribute, create derivative works of, republish, download, upload, post, store, transmit, hyperlink to or form, or distribute any content or material on the Site.

Use of Site
You agree to use the Site only for lawful purposes and in accordance with these Terms of Use. You agree that you will not: (1) use this Site in any way that violates any applicable federal, state or local law or regulation; (2) engage in any activity or use any device or software that interferes with a user's access to this Site or the proper operation of this Site; (3) engage in any conduct that may harm DrugDirect.com or users of the Site or expose DrugDirect.com to liability; (4) delete or revise any content or material on the Site; (5) take any action that could disable, overburden, damage or impair the Site; (6) allow any other person or entity to use your login credentials for posting, copying, extracting, downloading, viewing, transmitting, or receiving data of any kind; or (7) attempt to decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site.

Use of Products
By placing an order on or through the Site, you represent that the products ordered will be used only in a lawful manner.

Governing Law and Jurisdiction
These Terms of Use shall be governed and construed in accordance with the laws of the state of Florida, excluding its conflict of law rules. No laws of any foreign jurisdiction shall apply to these Terms of Use or be binding on us. Any dispute, claim, action or proceeding arising out of or related to the Site or these Terms of Use, or the interpretation or enforcement hereof, whether at law or in equity, shall be brought only in the state courts located in Florida. YOU AGREE THAT NO CLASS ACTION MAY BE PURSUED OR MAINTAINED WITH RESPECT TO ANY DISPUTE REGARDING THESE TERMS AND CONDITIONS.

Users Outside of the United States
The Company is based in the United States. Although the Application is accessible worldwide, not all features, products or services discussed, referenced, provided or offered through or on the Application are available to all persons or in all geographic locations, or appropriate or available for use outside the United States. If you choose to access the Application from outside the United States, you do so on your own initiative and you are solely responsible for complying with applicable local laws.

Email Communications
DrugDirect.com may contact you via email to:
  • Respond to any questions you may send us,
  • Send you-email communications about information we think you will find useful - including announcements about new products and services at this Site, or
  • Communicate other information as necessary to administer this Site.
Please note that when you contact us by email, such communication may not be entirely secure because it travels over unsecured communication lines. As a result, you should not provide us with confidential or personal information via email.

Any waiver by DrugDirect.com must be express and in writing, must be directed specifically by DrugDirect.com to you, and must be signed by a duly authorized representative of DrugDirect.com. DrugDirect.com’s failure to enforce any provision of these Terms of Use or to respond to a breach by you or third parties shall not in any way limit or waive its right to do so, including without limitation its right to enforce subsequently any provision of these Terms of Use, or to assert its rights with respect to the same or similar breaches.

If any provision of these Terms of Use is held by a court of competent jurisdiction to be invalid or unenforceable, such provisions will be deleted from these Terms of Use or modified so as to make them enforceable and the validity and enforceability of the remaining provisions of these Terms of Use will continue in full force and effect.

Entire Agreement
The Terms of Use constitute the sole and entire agreement between you and DrugDirect.com with respect to the Site, and supersede all prior and contemporaneous agreements and understandings, whether written or oral, with respect to the Site.

DrugDirect.com in its sole discretion, reserves the right to terminate your use of this Site at any time and without notice to you.

The parties declare that they have required that these Terms and Conditions and all documents related hereto, either present or future, be drawn up in the English language only. Les parties déclarent par les présentes qu’elles exigent que cette entente et tous les documents y afferents, soit pour le present ou le future, soient rédigés en langue anglaise seulement.

Notice for California Users
Under California Civil Code Section 1789.3, California website users are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 N. Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210.

Questions and Contact Information
DrugDirect.com at 1-888-724-7214.